ComPAWdre products have been rigorously tested by dogs and dog lovers alike, and are exceptionally well made, so it's so easy to guarantee them against defects in materials and/or craftsmanship. With that, if you suspect your product has a defect, please let us know right away, so we can make it right.
ComPAWdre will approve claims of product purchased from an Authorized Dealer or through our website. Approved claims will be issued a replacement. Our guarantee covers manufacturing and material defects ONLY, but does not include damage caused by any of the following:
- Improper use or misuse of the product.
- Damage caused by chewing, cleaning, disassembly, alterations, or/or modifications.
- Damage caused by or resulting from normal wear and tear, abuse, or fire.